• CEO interview: How culture transformation enabled patient and family-centered care delivery

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    Meri Armour, CEO of Memphis-based Le Bonheur Children’s Hospital describes the culture-shaping initiative that began at the pediatric hospital in order to create an environment that enabled the strategic goal of providing patient and family-centered care. As the positive results spread across the hospital, the system leaders across the eight-hospital healthcare system Methodist Le Bonheur determined it was essential to create that consistent culture across all hospitals and the enterprise.

    Watch these related video interviews with other Methodist Le Bonheur leaders

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    Methodist Le Bonheur Healthcare”s SVP of Human Resources describes the importance of HR in leading culture change



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