• USAA CEO Joe Robles reveals why focusing on the culture has given the company a huge competitive edge

    • Share
    • Share

    USAA CEO Gen. Joe Robles calls himself Chief Culture Officer. He discusses why creating a high-performance culture at the financial services company that serves the military and their families has contributed to the company’s strong success, even during the financial crisis. Senn Delaney CEO Jim Hart also provides best-practice lessons for leading organizational culture based on our work with the USAA CEO to build the culture.

    Download a related Senn Delaney “view from the top” interview with Joe Robles | Listen to podcast with USAA CEO Joe Robles and Senn Delaney CEO Jim Hart

     

  • Share

blog comments powered by Disqus