CEO interview: Leading a culture change at a utility to restore top performance in four categories
Tom Voss, chairman, president and CEO of Ameren, discusses leading a culture transformation at St. Louis-based utility company Ameren to restore it to top performance and winning in four critical categories: safety, customer satisfaction, employee engagement and top-tier performance in total shareholder return. The culture work led to creating an inspiring purpose, ‘to power the quality of life’, and has been a big factor in helping Ameren achieve goals of top-tier performance in safety, total return on shareholder value, customer satisfaction, employee engagement and operational excellence.
CEO Robert Flexon discusses a culture refresh that helped...
A Houston energy powerhouse in the 1990s, Dynegy ran into significant financial and leadership challenges that pushed it into bankruptcy in... [more]
Creating an agile culture that is helping return a European...
The leading telecommunications, IT and media company operating in Belgium and international markets, Proximus (formerly Belgcacom) was a company... [more]
Proximus CEO Dominique Leroy discusses a culture...
The leading telecommunications, IT and media company operating in Belgium and international markets, Proximus (formerly Belgacom) was a company... [more]
Senn Delaney Chairman Dr. Larry Senn discusses avoiding...
Larry Senn, founder and chairman of culture-shaping firm Senn Delaney, a Heidrick & Struggles company, discusses why leaders need to pay... [more]
The mood elevator: Harnessing your emotional intelligence
The most effective leaders are highly self-aware, recognizing how their moods and feelings influence not only their own thinking but also their... [more]
Yum! Brands CEO David Novak shares insights on creating an...
David Novak, chairman and CEO of Yum! Brands, discusses why creating a recognition culture has been a key ingredient to long-term growth and... [more]
The inspirational power of leading organizations with purpos...
If you want to inspire people in a way that can be truly transforming, lead your organization with a clear purpose.
Piedmont Natural Gas CEO Tom Skains describes the positive...
Piedmont Natural Gas's chairman, president and CEO Thomas E. Skains has focused on creating a high-performance culture called Piedmont Pride at... [more]